FAQs

Frequently asked questions related to our store.

What does Essentials Medical specialize in?

Essentials Medical is your go-to destination for high-quality medical apparel and accessories. We offer a diverse range of scrubs, jackets, compression socks, shoes, stethoscopes, pen lights, and bandage scissors designed for healthcare professionals.

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team at info@essentialsmaa.com. We are here to help and ensure your experience with Essentials Medical is exceptional.

What is the shipping time for orders within the United States?

Standard shipping within the United States typically takes 3-5 business days. For more details on shipping, please refer to our Shipping Policy.

Is there free shipping available?

Yes, we offer free standard shipping on domestic US orders totaling $50 or more. This offer is automatically applied at checkout.

Can I return an item if I'm not satisfied?

Yes, we understand that preferences may vary. Essentials Medical offers a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, you can initiate a return within 30 days of receiving your order.

How do I initiate a return?

To initiate a return, please contact our customer support team at info@essentialsmaa.com. They will guide you through the process and provide you with the necessary instructions.

Can I return items that have been worn or washed?

We accept returns for items that are in new, unworn, and unwashed condition with all original tags attached. For more details on our return policy, please refer to our Returns Policy.

What payment methods are accepted?

Essentials Medical accepts major credit cards, including Visa, MasterCard, American Express, and Discover, as well as other secure payment options.

How can I stay updated on promotions and new arrivals?

Stay connected with Essentials Medical by subscribing to our newsletter. You'll receive updates on promotions, new arrivals, and exclusive offers. Simply enter your email address on our website to join our mailing list.